Delivery

Please note that due to the current situation with Covid-19, there may be some delays and your order may take longer than usual. We will continue to monitor the situation and contact you regarding any delays you may experience.  

Any orders received by 12pm will be delivered by 2.30pm and orders received by 4pm will be delivered by 6pm. Orders will not be dispatched on weekends or bank holidays.  

We ensure that all packages are sent in plain packaging to ensure the discreet delivery of medication.  

Depending on your delivery preferences, we will dispatch your items as soon as they are fully dispensed and packed.  

We offer a variety of delivery options and we will always attempt to deliver your package even if you are not home. If you are not home for your delivery, then you can provide an alternative address such as your place of work or with a nominated friend or neighbour.  

Deliveries containing pharmacy-only or prescription medicines may require a signature on delivery.  

Additionally, some medication, such as fridge medication, will  

You can check and edit your delivery preferences, including your delivery address, in your patient dashboard (insert link)  

All NHS prescriptions will be delivered to your house free of charge